As a direct result of NMSBA’s consultations, we are now confidently seeking a software application to squarely address our needs.
Southwest Wines is the largest wine production facility in New Mexico and continues to experience healthy business growth. Yet, increased demand was quickly outpacing the company’s internal computer information systems. The winery recognized the need for Information Technology (IT) improvements, including an assessment of the IT systems that underpin its business activities.
NMSBA connected Thomas Elder, Southwest Wines’ IT Manager and James Husby, the company’s General Manager, with Frank Reinow from the Department of Management at New Mexico Tech. Reinow and his team performed two onsite assessments. The first evaluated Southwest Wines’ IT systems and technologies, including networks, communications, hardware and software, integration, and maintenance functions. Specific recommendations covered everything from routine improvements in email, contact lists, and scheduling to larger scale improvements in network management and software upgrades.
The second assessment addressed the company’s accounting software, a relatively well-known software product within the winemaking industry. The team’s IT and management evaluation found that the software was insufficient for the functionality, efficiency, and vendor support required by Southwest Wines. The team then developed a performance framework for evaluating new software applications. “As a direct result of NMSBA’s consultations, we are now confidently seeking a software application to squarely address our needs,” says Elder. Southwest Wines plans to share its findings with other wineries in the region in hopes that the information might address common problems.